Advanced Root Cause Analysis With Automation
Most Probable Cause (MPC)
Call Failures? Packet Loss? Quality Issues?
Ribbon Analytics Most Probable Cause feature can be applied to determine the cause of a large variety of failures in your voice network.
Automated troubleshooting with MPC, reducing Mean Time to Resolution & Mean Call Handling Time
EMPOWER YOUR NETWORK OPERATIONS TEAMS WITH AI
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By innovating and building new Machine Learning (ML) applications, Ribbon is enabling our customers to detect anomalies, expose latent issues, diagnose root causes, correlate across multiple network elements, filter out false alarms, and recommend areas that might become service impacting. Learn more here!

The Many Benefits of Ribbon's Most Probable Cause (MPC) Solution:
- Descriptive Analysis - looking at the past for trending patterns
- Predictive Analysis - looking at the future for areas that might become a problem
- Prescriptive Analysis - action-oriented for policy enforcement and orchestration
Powerful Visualization, Analyzing and Troubleshooting
Toll Fraud
QoE
Policy Orchestration
Root Cause
Intelligent Operations
Monetize
Fixed voice communications networks need powerful, flexible, and easy-to-use analytics tools to visualize and monitor network performance.
With Ribbon Analytics for your fixed voice network, you will be able to monitor the network for KPIs and key trends as well as troubleshoot and alert on QoE issues. This provides many benefits such as end-to-end network visibility, improved operational productivity, and efficiency, faster troubleshooting, service issue identification, and resolution
How Can Ribbon Help?
Discover, part of Ribbon Analytics suite of Operations applications is a powerful tool for visualizing, analyzing, and troubleshooting communication network performance. With Discover, you will be able to perform retrospective root cause analysis with near real-time and historical data, to identify key network trends and issues over periods of time.
End-to-End Network Visibility
Proactively Adress Issues
Security
Interactive Dashboards
Problem Solving
Expedite Issue Resolutions
Planner Application
Use machine learning to forecast network capacity and performance requirements
Download Planner Application Brief
Most Probable Cause (MPC)
Download MPC for Fixed Networks Brief
Analytics Discover
Intelligence across your entire communications network
Download Analytics Discover Brochure

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