Unified Communications fraud costs enterprises hundreds of millions of dollars per year. While toll fraud is still a concern (e.g., routing calls out of your voice network to expensive locations, sticking you with the bill), the larger threat is bad actors getting inside your voice network as a pathway to other, more critical applications. These threats begin and end with your security.
Your security has capabilities that you may not even be aware of yet, but the same goes for the threats to your network. There are cyberattacks and data threats around every corner that can have an enormous impact on your business network, and your bottom line, that will make it hard to bounce back. Lucky for you, security has reached new heights to help you stay one step ahead.
Don’t get us wrong - network security is no small feat. There are various systems that can accomplish different goals. With the variety and inherent complexities of SIP and VoIP protocols, enterprise voice systems will benefit greatly from the added value of behavioral analytics and anomaly detection to deter or eliminate the various types of fraud attacks.
Most UC fraud activities are traced to a few behaviors in calling destination and traffic patterns. Identifying the patterns can be as simple as noting the destination or as complex as deep historical analysis of traffic. The most successful attacks tailor the fraud to mimic actual user or network behavior. This allows them to go unnoticed for the most amount of time and generate significant cost to the unsuspecting organization. In this particular instance of network threats, our solution FraudProtect can ensure your network voice systems will be safe from impending attacks and security breaches.
Ribbon’s solution for toll fraud protection - FraudProtect - provides you with the insights and tools needed to identify and stop the fraud in your network emanating from voice systems. FraudProtect will help you by identifying repetitive calling patterns and flagging them as anomalous activity. This is done in real-time based on destination detection and other KPIs. As more fraudulent calls are made, they are quickly identified and terminated, thus mitigating the potential for expensive toll charges.
FraudProtect gives you valuable insights and mitigation policies by using network behavioral analytics and customizable incident detectors to stop fraud before the bad actor(s) can do any damage. Learn more here, or drop us a note and we can connect you with the product experts.