Fiber Optic cable damage disrupts critical communications and brings customer services to their knees.

For telecom service providers, fiber damage is often the root cause of extended customer downtime, customer complaints, and FCC reportable events. For electric utilities, this can result in a disruption of mission-critical data and potentially leads to compromises in Teleprotection, detection of security breaches, and other vital monitoring capabilities. Worse yet, fiber damage is often very time consuming and operationally costly to repair – often requiring as many as three truck rolls for a single event.

Some solutions can be used to identify cable damage to within miles, but these solutions are costly to deploy and provide limited visibility.

Ribbon’s automated Network OTDR solution lowers the downtime from fiber failures, lowers the operational expense, and improves customer satisfaction and network resiliency.


Watch On-demand as we discuss these topics and more:
The causes of fiber optic cable damage

  • The pain and heartache associated with today’s detection methods
  • Basics of Optical Time Domain Reflectometry (OTDR) and classic field use
  • The Ribbon Automated Network OTDR solution

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