END-OF-SUPPORT NOTIFICATION (EoS)

for Ribbon SBC 5100 & 5200 Series Session Border Controllers
Effective Dates:
Ribbon SBC 5110 and 5210 – End-of-Support October 15, 2023
Ribbon SBC 5100 and 5200 – End-of-Support February 2, 2020
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IMPORTANT INFORMATION

Without the necessary equipment upgrades, software updates and support your organization’s network may be at risk. 

Ribbon is committed to keeping your voice communications & data networks protected.  This notification regarding EoS for these SBCs is to alert you to the possible risks including cybersecurity and ransomware threats.  

In addition, you may have risks as they apply to your organization’s compliance and risk management codes, and data management governance rules. 

(This EOS notification is only applicable to the specific series codes noted above.) 

WHAT YOU CAN DO

How do I know if I have these specific SBCs? If you are not sure what SBC are installed in your organization please contact us and our Product Engineers will work directly with you to confirm if this EOS notice affects you. 

I received an email regarding this EOS but it is not my area of responsibility? If you received an email from Ribbon but are not responsible for your communications network we suggest forwarding this information to your CIO, CISO, VP of IT, or similar person(s). 

We do not have/no longer have this particular equipment. If you replaced your Session Border Controllers, whether with Ribbon products or another manufacturer’s equipment, then you can disregard this notice. 

Talk To One Of Our Product Specialists

We’re here to help you make an intelligent and graceful transition Regarding the EoS for the SBC Series 51XX and 52XX. Simply complete the form and a member of our team will reach out to discuss.

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