RIBBON SBC SOFTWARE IN MICROSOFT AZURE

Direct Routing Services and Business Calls Made Easy!

Ribbon’s SBC Software Edition Edge (SWe Edge) on Microsoft Azure securely connects your organization’s Teams environment to a communications service provider for dial tone.

Our Microsoft-Certified Session Border Controller (SBC):

  • Assures interoperability between your dial tone provider and Teams
  • Secures your network from attacks (a voice firewall and more)
  • Enhances media quality by transcoding to the appropriate codec based on your bandwidth requirements

HOW DO I GET STARTED WITH TEAMS CALLING?

Getting started is easier than you think, here are the 4 key requirements:

  1. Microsoft Phone System license in Microsoft 365 (typically included in the E5 package and an add-on for E3 –check your contract for details).

  2. A Communications Service Provider that can provide SIP Trunks for Teams (AKA a dial tone provider). SIP Trunks are the industry term for what Microsoft calls Direct Routing. If you choose a new dial tone provider, you will need to either port your existing phone numbers to the new provider or get new phone numbers (the provider can offer details and timing for each option).

  3. A Microsoft-certified Session Border Controller to terminate the SIP Trunks (Ribbon’s Session Border Controller, Software Edition Edge – SBC SWe Edge).  The SBC acts as a voice firewall and can mitigate interoperability issues.

  4. A trained staff member or an IT professional can assist with the set-up of the solution.

WE HEAR YOU!

…and so should the person you are calling… That’s why Ribbon’s SBC SWe Edge manages the bits and bytes of IP-based voice communications… better than the competition. No wonder the world’s leading carriers use Ribbon SBCs. We manage the technical details like transcoding, network jitter compensation, comfort noise and we even make music on hold sound better (but we can’t guarantee you’ll like the tune).  

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AND WE HELP CONNECT THE DOTS...

In addition to connecting to a service provider for Direct Routing, Ribbon SBCs can also make it easy to interconnect Teams with an existing PBX or Contact Center. Organizations can retain critical capabilities and migrate at their own pace.

WHAT IS THE SBC’S ROLE IN DIRECT ROUTING FOR TEAMS?

MicrosoftTeams-SBC-Azure

Microsoft requires a certified SBC to act as bridge between Teams and the telephone network.
The session border controller provides multiple functions:

Security – it acts as a voice-aware firewall and encrypts traffic to protect the voice traffic itself and to prevent bad actors from entering the data network via the voice network

Interoperability – not every SIP Trunking provider is identical, Ribbon’s SBCs can adjust key parameters to make set-up easy and trouble-free

Legacy Connectivity –many organizations still have analog phones, elevator phones, door phones, and fax machines.  Ribbon’s hardware-based SBCs have analog ports (FXS) to keep these assets working for years to come

Migration – often organizations want to slowly migrate to Teams, keeping their legacy PBX in place for weeks or even months or years.  Ribbon SBCs can provide simultaneous ringing so that both Teams and the old PBX share connectivity.

Resiliency or Fail-Over –Ribbon SBCs have multiple options to manage disruptions in service depending on the deployment model.  These tools can keep your organization connected even if the unexpected happens.

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BECAUSE THE BAD GUYS ARE SERIOUS

The frequency and sophistication of network attacks increase every day. Ribbon’s SBCs protect against:
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• Eavesdropping
• Denial of Service Attacks
• Toll Fraud
• Device Profiling

They are also a critical piece of a holistic plan to keep bad actors from using the voice network to gain access to other parts of the data network.

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CERTIFIED FOR MICROSOFT PHONE SYSTEM DIRECT ROUTING

Ribbon works closely with Microsoft to ensure ongoing support for any enhancements to Teams and the Microsoft Phone System services.

The SBC SWe Edge is certified for organizations wishing to connect SIP trunks to phone systems and their Microsoft Teams clients. You can rest assured that Microsoft will fully support voice traffic that flows through Ribbon’s SBC SWe Edge.

Contact Ribbon!

Ribbon experts can help keep your VoIP network secure and reliable