Migrating Made Easy with Ribbon Connect

Phone and voice capabilities are not as complex as they used to be. At least, not when it comes to Ribbon Connect. Even if you have a unique system, we can make the migration painless. 

We can help you connect the remote employee whose expertise lives two states over, contact centers that full-proof your sales collaboration, a promising on-site PBX, or your full-blow cloud solutions. Ribbon Connect for Microsoft Teams helps ease the pain of integrating voice capabilities into the Teams solution. 

The Benefits of Microsoft Teams

Though you have internal communications systems, an essential puzzle piece seems to be missing: the rest of your stakeholders. Teams can grant customers, business partners, and vendors access to your communications portal, taking your collaboration to another level. 

When it comes to phone calls - that are directed toward the office - you aren’t always available. In minutes, calls can be rerouted to your Teams application - anywhere, on any device you want. 

As  a cloud-based solution, there is no equipment to buy or maintain - nor any hidden charges. If you wish, your existing systems can stay the same. Teams won’t require you to tear out the old PBX system and you won’t have to pay for what you don’t need. Ribbon Connect allows you to integrate your systems in a simple, affordable way to utilize Microsoft Teams. In short, we are connecting the old with the new.

What Does Ribbon Connect Do For My Business?

Our recently launched solution enables voice to be easily integrated with Teams in a couple of different ways. Whichever integration level you choose, we can seamlessly connect your existing phone systems. For example:

• For those that want to move to Teams for EVERYTHING – collaboration plus voice feature functions – Ribbon Connect will help you make that full transition easily.  
  
  
• For those that want to integrate Teams with an existing phone system – whether it’s an on-site PBX or cloud-based solution – Ribbon Connect can help make that happen as well. 

So what does it mean that Ribbon Connect can tie your phone system to Teams? Quite a lot! Aside from implementing features like chat, web meetings, file sharing, collaboration, and connecting your team, it has a variety of different edge cases that can come in handy. 

Here are a few applications that can make your business communications easier...and this is where things get interesting:

• Special phone systems (contact centers, admins, or a front desk) can retain original systems and integrate with Teams. Imagine calls coming to the front desk receptionist – and the front desk being anywhere you want. 
  
  
• For work from home employees, calls that were going to the desk phone now ring on all Teams clients, in your home office, or in a coffee shop.
  
  
• Connect creates an easy phased approach to moving to Teams over time. Some users can keep the PBX (using Connect to enable the Teams dialer) and move others off the PBX to native Teams dialing. (All these users will be on the same dial plan). 
  
  
• By using the existing PBX, Ribbon Connect enables the use of existing numbers and carrier(s) – you don’t need to switch trunking providers/port numbers. 

The moral of the story is, it’s not too late to make the migration to Microsoft Teams, and you don’t have to dread your migration. Ribbon Connect will open new doors for your business communications and grant you access to next-level cloud solutions through the Teams application. Learn more here!